I've noticed that 60 free minutes of transcription are available with both AI Assist Free and AI Assist Premium. Could you please clarify if this allocation is per month or per year? Thank you in advance.
please try to add the transcription code with copy and paste from your email.
If it still doesn't work, please create a ticket with the information about your purchase: - transcription code
- cleverbridge reference number from your invoice
Best regards,
Your MAXQDA Support Team
0 Votes
T
Tameka Tatawposted
6 months ago
I just purchased 2 hours of transcription time and the transcription code that I received is not working.
0 Votes
Stine Rügerposted
9 months ago
Admin
Hello,
you receive with AI Assist Free and Premium one 60 minutes-package of automatic transcription for free. This is a one time offer. Whenever you need more transcription time, than you can just purchase a new transcription package in our web shop: https://www.maxqda.com/shop/maxqda-transcriptions-package.
I've noticed that 60 free minutes of transcription are available with both AI Assist Free and AI Assist Premium. Could you please clarify if this allocation is per month or per year? Thank you in advance.
Attachments (1)
MAX.png
71.5 KB
0 Votes
3 Comments
Stine Rüger posted 6 months ago Admin
Dear Temeka,
please try to add the transcription code with copy and paste from your email.
If it still doesn't work, please create a ticket with the information about your purchase:
- transcription code
- cleverbridge reference number from your invoice
Best regards,
Your MAXQDA Support Team
0 Votes
Tameka Tataw posted 6 months ago
I just purchased 2 hours of transcription time and the transcription code that I received is not working.
0 Votes
Stine Rüger posted 9 months ago Admin
Hello,
you receive with AI Assist Free and Premium one 60 minutes-package of automatic transcription for free. This is a one time offer. Whenever you need more transcription time, than you can just purchase a new transcription package in our web shop: https://www.maxqda.com/shop/maxqda-transcriptions-package.
Kind regards,
Stine
0 Votes
Login or Sign up to post a comment