I am using MAXQDA 2020. I didn't update because of financial matters.
At some point, I cannot retrieve the YouTube comments. What can I do?
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1 Comments
Stine Rügerposted
8 days ago
Admin
Dear Benio,
Thank you for letting us know about the problem importing data from youtube.
It seems that youtube has changed its limit for importing youtube data.
We are currently working on a possibility to make the import available again for all users. Please try again to import the comments of your video at a later time and check if it works then. We will inform you as soon as we have a solution.
I am using MAXQDA 2020. I didn't update because of financial matters.
At some point, I cannot retrieve the YouTube comments. What can I do?
0 Votes
1 Comments
Stine Rüger posted 8 days ago Admin
Dear Benio,
Thank you for letting us know about the problem importing data from youtube.
It seems that youtube has changed its limit for importing youtube data.
We are currently working on a possibility to make the import available again for all users. Please try again to import the comments of your video at a later time and check if it works then. We will inform you as soon as we have a solution.
Thank you for your understanding.
Best regards,
MAXQDA Support Team
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