When I finish setting up the MaxQDA version and download to my computer, it does not allow the original serial number to work. I have followed the steps, but at the end the serial number does not work.
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Stine Rügerposted
4 months ago
Admin
If you install MAXQDA 24 you need a license for MAXQDA 24. The serial number contains a 24 or 00. You can't use a MAXQDA 2022 serial number for MAXQDA 24.
Students and customers of a subscription are eligible for a free upgrade.
When I finish setting up the MaxQDA version and download to my computer, it does not allow the original serial number to work. I have followed the steps, but at the end the serial number does not work.
0 Votes
3 Comments
Stine Rüger posted 4 months ago Admin
If you install MAXQDA 24 you need a license for MAXQDA 24. The serial number contains a 24 or 00. You can't use a MAXQDA 2022 serial number for MAXQDA 24.
Students and customers of a subscription are eligible for a free upgrade.
Here you find more information: What is my new MAXQDA Serial Number? : MAXQDA Support
Problems with activating the serial number.
If you still have problems, please Submit a ticket : MAXQDA Support
Best regards,
Your MAXQDA Support Team
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danieleveline88@gmail. com posted 4 months ago
I have the same problem as Lilly
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Stine Rüger posted 4 months ago Admin
Hello Lilly,
Thank you for reaching out. I have forwarded your question to our technical support so that they can help you to activate MAXQDA on your device.
Best regards,
Your MAXQDA Support
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