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Posted about 2 months ago by C
Hi all,
I'm new to MAXQDA and wanted to start off by importing my current zotero library , together with the attached files.
However, when importing the .ris file, the vast majority of PDFs fail to be imported. Moreover, there is no information about what went wrong.
From 83 references, only 3 PDFs are imported.
Thank you for your help beforehand,
C
Attachments (2)
Screenshot 2....png16.8 KB
Screenshot 2....png23.2 KB
0 Votes
Camilla Heldt posted about 1 month ago Admin Best Answer
Hi,
Thank you for your inquiry.
We have built a special version for this behavior. Please download this version, the bug should be fixed then:
https://www.maxqda.de/download/support/MAXQDA24_Win_24.5.0_241008.zip
Please unzip the folder we sent you, and please perform this exe file:
Please also make sure, that you have the correct file structure for the Zotero import, that should look like this:
If it is still not working, or if you have any other questions, please do not hesitate to contact us again.
Best regards from the MAXQDA-Support-Team
3 Comments
Stine Rüger posted 11 days ago Admin
We have resolved the issue with the latest version 24.6. Please upgrade to MAXQDA 24.6 and see if the issue still exists.
Best regards,
Your MAXQDA Support
Maria Alejandra Quintero posted 16 days ago
Im having the same problem but Im using MAC not Windows, do you have a link for Mac?
Camilla Heldt posted about 1 month ago Admin Answer
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Hi all,
I'm new to MAXQDA and wanted to start off by importing my current zotero library , together with the attached files.
However, when importing the .ris file, the vast majority of PDFs fail to be imported. Moreover, there is no information about what went wrong.
From 83 references, only 3 PDFs are imported.
Thank you for your help beforehand,
C
Attachments (2)
Screenshot 2....png
16.8 KB
Screenshot 2....png
23.2 KB
0 Votes
Camilla Heldt posted about 1 month ago Admin Best Answer
Hi,
Thank you for your inquiry.
We have built a special version for this behavior. Please download this version, the bug should be fixed then:
https://www.maxqda.de/download/support/MAXQDA24_Win_24.5.0_241008.zip
Please unzip the folder we sent you, and please perform this exe file:
Please also make sure, that you have the correct file structure for the Zotero import, that should look like this:
If it is still not working, or if you have any other questions, please do not hesitate to contact us again.
Best regards from the MAXQDA-Support-Team
0 Votes
3 Comments
Stine Rüger posted 11 days ago Admin
We have resolved the issue with the latest version 24.6. Please upgrade to MAXQDA 24.6 and see if the issue still exists.
Best regards,
Your MAXQDA Support
0 Votes
Maria Alejandra Quintero posted 16 days ago
Im having the same problem but Im using MAC not Windows, do you have a link for Mac?
0 Votes
Camilla Heldt posted about 1 month ago Admin Answer
Hi,
Thank you for your inquiry.
We have built a special version for this behavior. Please download this version, the bug should be fixed then:
https://www.maxqda.de/download/support/MAXQDA24_Win_24.5.0_241008.zip
Please unzip the folder we sent you, and please perform this exe file:
Please also make sure, that you have the correct file structure for the Zotero import, that should look like this:
If it is still not working, or if you have any other questions, please do not hesitate to contact us again.
Best regards from the MAXQDA-Support-Team
0 Votes
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