MAXQDA not workin on macOS M1

Gepostet 5 Monate her von Khushboo Pareek

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K
Khushboo Pareek

Hi,

I have received the MAXQDA software from my university (licesed) on a usb stick to use during my research. However, when I open the application in the usb, the logo comes but then it is automatically immediately shut and the following report is shown (full report is attached):-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               MAXQDA12 [10236]
Path:                  /Volumes/*/MAXQDA 12 Portable for Mac.app/Contents/MacOS/MAXQDA12
Identifier:            de.verbi.MAXQDA12
Version:               12.3.6 (180917)
Code Type:             X86-64 (Translated)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2024-06-12 19:50:13.0182 +0200
OS Version:            macOS 13.0.1 (22A400)
Report Version:        12


Time Awake Since Boot: 11000 seconds
Time Since Wake:       6181 seconds

System Integrity Protection: enabled

Notes:
dyld_process_snapshot_create_for_process failed with 5

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000

Termination Reason:    Namespace LIBSYSTEM, Code 2 Application Triggered Fault

Error Formulating Crash Report:
dyld_process_snapshot_create_for_process failed with 5

Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   ???                                   0x7ff895e4e9a8 ???
1   libsystem_kernel.dylib                0x7ff806b92b72 __abort_with_payload + 10
2   libsystem_kernel.dylib                0x7ff806bb0906 abort_with_payload_wrapper_internal + 82
3   libsystem_kernel.dylib                0x7ff806bb0938 abort_with_payload + 9
4   libsystem_c.dylib                     0x7ff806ad46c2 _os_crash_msg + 98
5   IOKit                                 0x7ff809be4175 IOHIDManagerScheduleWithRunLoop + 402
6   MAXQDA12                                 0x10015d859 CFootswitch::CFootswitch(QWidget*) + 249
7   MAXQDA12                                 0x1001ce2ac CFrame::CFrame(CBaseFrame*) + 1116
8   MAXQDA12                                 0x10016e0c0 main + 18224
9   MAXQDA12                                 0x1001395d4 start + 52


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Wolfgang Meyer gepostet 5 Monate her Administrator

Hello,


Have you tried using the stick on a different device? If it also crashes there, it seems most likely that the installation on the stick is damaged. In this case, MAXQDA would need to be removed from the stick and a fresh install would be required.


I hope this helps! In case of any remaining questions, please do not hesitate to contact us again.

Best regards on behalf of the MAXQDA support team,

Wolfgang

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