I have received the MAXQDA software from my university (licesed) on a usb stick to use during my research. However, when I open the application in the usb, the logo comes but then it is automatically immediately shut and the following report is shown (full report is attached):------------------------------------- Translated Report (Full Report Below) -------------------------------------
Have you tried using the stick on a different device? If it also crashes there, it seems most likely that the installation on the stick is damaged. In this case, MAXQDA would need to be removed from the stick and a fresh install would be required.
I hope this helps! In case of any remaining questions, please do not hesitate to contact us again.
Best regards on behalf of the MAXQDA support team,
Hi,
I have received the MAXQDA software from my university (licesed) on a usb stick to use during my research. However, when I open the application in the usb, the logo comes but then it is automatically immediately shut and the following report is shown (full report is attached):-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: MAXQDA12 [10236]
Path: /Volumes/*/MAXQDA 12 Portable for Mac.app/Contents/MacOS/MAXQDA12
Identifier: de.verbi.MAXQDA12
Version: 12.3.6 (180917)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2024-06-12 19:50:13.0182 +0200
OS Version: macOS 13.0.1 (22A400)
Report Version: 12
Time Awake Since Boot: 11000 seconds
Time Since Wake: 6181 seconds
System Integrity Protection: enabled
Notes:
dyld_process_snapshot_create_for_process failed with 5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: Namespace LIBSYSTEM, Code 2 Application Triggered Fault
Error Formulating Crash Report:
dyld_process_snapshot_create_for_process failed with 5
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0x7ff895e4e9a8 ???
1 libsystem_kernel.dylib 0x7ff806b92b72 __abort_with_payload + 10
2 libsystem_kernel.dylib 0x7ff806bb0906 abort_with_payload_wrapper_internal + 82
3 libsystem_kernel.dylib 0x7ff806bb0938 abort_with_payload + 9
4 libsystem_c.dylib 0x7ff806ad46c2 _os_crash_msg + 98
5 IOKit 0x7ff809be4175 IOHIDManagerScheduleWithRunLoop + 402
6 MAXQDA12 0x10015d859 CFootswitch::CFootswitch(QWidget*) + 249
7 MAXQDA12 0x1001ce2ac CFrame::CFrame(CBaseFrame*) + 1116
8 MAXQDA12 0x10016e0c0 main + 18224
9 MAXQDA12 0x1001395d4 start + 52
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1 Comments
Wolfgang Meyer posted 6 months ago Admin
Hello,
Have you tried using the stick on a different device? If it also crashes there, it seems most likely that the installation on the stick is damaged. In this case, MAXQDA would need to be removed from the stick and a fresh install would be required.
I hope this helps! In case of any remaining questions, please do not hesitate to contact us again.
Best regards on behalf of the MAXQDA support team,
Wolfgang
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