I am using MAXQDA 2020. I didn't update because of financial matters.
At some point, I cannot retrieve the YouTube comments. What can I do?
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Stine Rüger gepostet
5 Monate her
AdministratorBeste Antwort
Dear Benio,
we have now increased the limit for youtube imports.
Please let us know if it now works better for your.
Warm regards,
Your MAXQDA Support Team
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2 Kommentare
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Stine Rügergepostet
6 Monate her
Administrator
Dear Benio,
Thank you for letting us know about the problem importing data from youtube.
It seems that youtube has changed its limit for importing youtube data.
We are currently working on a possibility to make the import available again for all users. Please try again to import the comments of your video at a later time and check if it works then. We will inform you as soon as we have a solution.
Thank you for your understanding.
Best regards,
MAXQDA Support Team
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Stine Rügergepostet
5 Monate her
AdministratorAntwort
Dear Benio,
we have now increased the limit for youtube imports.
Please let us know if it now works better for your.
I am using MAXQDA 2020. I didn't update because of financial matters.
At some point, I cannot retrieve the YouTube comments. What can I do?
0 Stimmen
Stine Rüger gepostet 5 Monate her Administrator Beste Antwort
Dear Benio,
we have now increased the limit for youtube imports.
Please let us know if it now works better for your.
Warm regards,
Your MAXQDA Support Team
0 Stimmen
2 Kommentare
Stine Rüger gepostet 6 Monate her Administrator
Dear Benio,
Thank you for letting us know about the problem importing data from youtube.
It seems that youtube has changed its limit for importing youtube data.
We are currently working on a possibility to make the import available again for all users. Please try again to import the comments of your video at a later time and check if it works then. We will inform you as soon as we have a solution.
Thank you for your understanding.
Best regards,
MAXQDA Support Team
0 Stimmen
Stine Rüger gepostet 5 Monate her Administrator Antwort
Dear Benio,
we have now increased the limit for youtube imports.
Please let us know if it now works better for your.
Warm regards,
Your MAXQDA Support Team
0 Stimmen
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