Student License - no activation

Posted about 2 months ago by Anna Penaloza

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Anna Penaloza

I purchased a student license. I followed the instructions and downloaded MAXQDA. Then, I clicked on activate the account and pasted my serial number. However, I got the following message in red letters:

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Stine Rüger

Stine Rüger posted about 1 month ago Admin Best Answer

Hello Anna, 


if you purchased MAXQDA you will receive a MAXQDA 24 serial number. Please install MAXQDA 24. 

Only then the serial number will be accepted as valid. 

You may then open your old MAXQDA 2022 project with MAXQDA 24, and it will be automatically converted into a MAXQDA 24 project file. 


Please find more information here: 

Error: You can find installation files for all MAXQDA versions at ... : MAXQDA Support 

How to open projects from older versions in MAXQDA 24? : MAXQDA Support 


I hope this information helps. 

If not, please create a ticket here:  Submit a ticket : MAXQDA Support 


Best regards, 

MAXQDA Support

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1 Comments

Stine Rüger

Stine Rüger posted about 1 month ago Admin Answer

Hello Anna, 


if you purchased MAXQDA you will receive a MAXQDA 24 serial number. Please install MAXQDA 24. 

Only then the serial number will be accepted as valid. 

You may then open your old MAXQDA 2022 project with MAXQDA 24, and it will be automatically converted into a MAXQDA 24 project file. 


Please find more information here: 

Error: You can find installation files for all MAXQDA versions at ... : MAXQDA Support 

How to open projects from older versions in MAXQDA 24? : MAXQDA Support 


I hope this information helps. 

If not, please create a ticket here:  Submit a ticket : MAXQDA Support 


Best regards, 

MAXQDA Support

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