I have a licensed MAXQDA 2022 program but when I downloaded it to my MacBook laptop computer, I cannot see any setup file into the installing folder. Could you help me as soon as possible, please? Thank you in advance.
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W
Wolfgang Meyerposted
4 days ago
Admin
Hello,
please make sure that you have downloaded the correct installation file. The files for MAC should have the file extension ".DMG". If your file ends in ".MSI" it is for windows, not Mac!
I hope this helps! In case of any remaining questions, please do not hesitate to contact us again.
Best regards on behalf of the MAXQDA support team,
Dear Whom It may Concern,
I have a licensed MAXQDA 2022 program but when I downloaded it to my MacBook laptop computer, I cannot see any setup file into the installing folder. Could you help me as soon as possible, please? Thank you in advance.
0 Votes
1 Comments
Wolfgang Meyer posted 4 days ago Admin
Hello,
please make sure that you have downloaded the correct installation file. The files for MAC should have the file extension ".DMG". If your file ends in ".MSI" it is for windows, not Mac!
I hope this helps! In case of any remaining questions, please do not hesitate to contact us again.
Best regards on behalf of the MAXQDA support team,
Wolfgang
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