Deactivate License on a broken laptop

Posted 30 days ago by Yovani Anavee

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Yovani Anavee

Grateful if you can advice how to deactivate the license on a broken laptop so that the license key can be used on the new laptop. Thanks

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Camilla Heldt posted 22 days ago Admin

Dear Yovani,


Thank you for your request.


Please note that we have converted it to a Freshdesk ticket and will get back to you soon with an answer/solution.

In case of a general deactivation, please contact us. We can deactivate the licence from your device manually.


Kind regards from the MAXQDA Support Team


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