Why is AI Assist not displayed in MAXQDA?

Modified on Tue, 6 Aug at 6:08 PM

AI Assist is an add-on from MAXQDA that must be explicitly activated. If it is not enabled, the AI Assist functions will not be displayed.


1. AI must be activated in the license


You can find out if AI Assist is activated in your MAXQDA by checking the license status.

 



2. Usage is not possible in some countries


If the device where MAXQDA is installed is located in China or if the country setting is set to China, AI Assist will not be displayed or available for use.

3. The network license has not yet retrieved the change to the license.


If AI Assist has been activated for the network license but the user does not see any AI functions in their application, it is likely because the license has not yet retrieved the activation of AI Assist.



Please check whether the AI Assist cloud module is listed in the Netlic Manager. If not, please click on Online check.



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