I need to reinstall my operating system. How can I reactivate my license?

Modified on Thu, 17 Apr at 4:13 PM

MAXQDA 24 (Win/Mac) -MAXQDA 2022 (Win/Mac) - MAXQDA 2020 (Win/Mac) - MAXQDA 2018 (Win/Mac)  


Your license is tied to a number of device properties during activation. These enable MAXQDA to recognize your computer even if you have made changes to it or installed updates to your operating system.

If you want/need to reinstall your operating system, we recommend deactivating your license in MAXQDA beforehand, as a new installation often leads to a change in the device properties used by MAXQDA. Depending on the activation options available for your license, this may mean that reactivation is not possible and contact with our support team is required.

To deactivate your license in MAXQDA, please proceed as described in the following help article:

How can I transfer my license to a new computer?


After reinstalling your operating system, you can download MAXQDA again, reinstall it, and reactivate your license.




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