To avoid formatting problems (such as invisible characters), please proceed as follows during activation:
Windows
• Open "Editor"
• Copy your trial code into "Editor"
• Select the serial number, copy it and paste the serial number into the MAXQDA activation window
macOS
• Open "TextEdit"
• Copy your trial code into "TextEdit" and click on "Format" > "Convert to plain text"
• Select the trial code, copy it and paste the serial number into the MAXQDA activation window
Another reason could be that a trial version has already been activated on the computer. You can only activate the trial version once on your device.
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