The serial number field is grayed out

Modified on Mon, 20 Jul at 10:58 AM


When I try to enter my serial number, the field for activating MAXQDA is grayed out. 




If the field for activating MAXQDA with a serial number is grayed out, this indicates you are trying to access MAXQDA via a remote session. 

MAXQDA single-user licenses can only be activated when MAXQDA is running in a local session on the device on which it was installed.


If you want to run MAXQDA via remote access, we recommend a server license, such as a network license or a free-floating license. 

What kind of server licenses does MAXQDA offer?



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article