My TeamCloud Project is not populating in the welcome window

Modified on Mon, 12 Jan at 3:13 PM

You reinstalled MAXQDA, and now you can't find your TeamCloud project anymore, even though you can see that you are a member of the project when you check the TeamCloud webpage: MAXQDA TeamCloud ?


These aspects suggest that the project you could see before reinstalling MAXQDA is still a MAXQDA 24 Team Project while you are working with the newest version. To ensure that all members can successfully view and work with the project after opening MAXQDA, everyone must be working with the same version. 



Left: MAXQDA 24 (.mx24)

Right: MAXQDA (.mqda) --> the newest version, which can be upgraded here: Download MAXQDA for Windows and Mac - MAXQDA 


Only the team lead can upgrade the team project to the latest version of MAXQDA. You can read about how to do this here: How to migrate a MAXQDA 24 TeamCloud project to MAXQDA 26? : MAXQDA Support 


More information can be found here: Migrating TeamCloud Projects from MAXQDA 24 - MAXQDA

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