At VERBI, data protection is a top priority. We implement strict security measures to safeguard customer data and comply with all relevant laws and regulations. We continuously update our policies to ensure the highest data protection standards.
- Audio or video files that you automatically transcribe in MAXQDA or via the MAXQDA Transcription website are processed exclusively on GDPR-compliant servers in the Netherlands and Germany (details about third-party providers processing data and the server locations used can be found on this overview page).
Your files are used exclusively for speech recognition and not for other purposes.
Your files are deleted immediately after the transcription is completed. The created transcripts are automatically deleted as soon as you download them, but no later than 7 days.
No personal data from the user account is sent to AI models.
Only encrypted connections are used for data transmission.
For detailed information about how MAXQDA processes your audio and video files, please see this section in the manual.
If you are using the MAXQDA Transcription web service (without a MAXQDA license), please see this manual section for details.
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