What should I do if I cannot submit a verification request?

Modified on Mon, 16 Sep at 11:19 AM

If uploading your verification documents via our website does not work or if you encounter any other technical problems in this context, you can also send the documents to us via a support ticket. As soon as we receive your ticket, we will provide you with a link that leads you to our online shop.

Please note, we accept any of the following documents:

Valid, current student ID with name and expiration date
Official, current university transcript indicating the name of the university and the student
Current enrollment verification certificate
Official, current university tuition bill indicating name of the university and the student

You will also need to provide the following information so that we are able to process your purchase.

First and last name.
Email address (If different).
Which MAXQDA version you want (Analytics Pro / Plus).
Licence duration (6 or 12 months)