In rare cases, automatic transcription may fail to recognize a speaker change. Therefore no timestamps are set.
Technical problems may occur if
- the voices sound very similar
- the speakers laugh or change their pitch significantly
- the quality of the sound recording is not good
- there are loud background noises
If you are experiencing difficulties with the automatic speaker change, please send us the audio files in question. This will allow us to adjust and improve the sensitivity of the speech recognition.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article